01

Distribution technology

  • Metasearch
  • Central Reservation System (CRS)
  • Property Management System (PMS)
  • Hotel Booking Engine
  • Extranet
  • Direct Booking
  • Travel Wholesaler (Bed Bank)
  • Double Booking
  • iCal
02

Revenue metrics

  • ADR (Average Daily Rate)
  • Occupancy Rate
  • Average Length of Stay (ALOS)
  • TRevPAR
  • GOPPAR
  • Competitive Set (Comp Set)
  • STR Report
  • RevPAR Index (RGI)
  • Booking Window
03

Pricing and rates

  • Revenue Management
  • Yield Management
  • Dynamic Pricing
  • Rack Rate
  • Best Available Rate (BAR)
  • Net Rate
  • Rate Plan
  • Member Rates
  • Negotiated Rates
04

Controls and policies

  • Stop Sell
  • Rate Restrictions: Minimum Stay, CTA, CTD
  • Overbooking
  • Allotment
  • Room Block
  • Hotel Cancellation Policy
  • No-Show
  • Group Booking
  • Attrition Clause
05

Fees, commission and taxes

  • OTA Commission
  • Merchant Model vs Agency Model
  • Airbnb Host Fees
  • Vrbo Fees
  • Resort Fee
  • Cleaning Fee
  • Occupancy Tax
  • Tourist Tax
  • IATA Number
06

Channel profiles

  • Booking.com
  • Expedia
  • Agoda
  • Hotelbeds
  • Trivago
  • Google Hotel Ads
  • Sabre GDS
  • Amadeus GDS
  • Booking.com Genius
  • Expedia VIP Access
07

Short-term rental platforms

  • Short-Term Rental
  • Mid-Term Rental
  • Rental Arbitrage
  • Airbnb Co-Host
  • Airbnb Superhost
  • Airbnb Instant Book
  • Airbnb Cancellation Policy
  • Vrbo Cancellation Policy
  • Airbnb Guest Favorites
08

Property types

  • Aparthotel
  • Serviced Apartment
  • Condo Hotel (Condotel)
  • Extended Stay Hotel
  • Boutique Hotel
  • Independent Hotel
  • Bed and Breakfast
09

Tools and data

  • Rate Shopper
  • Hotel CRM
  • PMS Integration
  • Channel Mix
  • Hotel Market Segmentation
  • Cost per Acquisition (CPA)
  • Hotel KPIs