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12 Ways to Increase Hotel Revenue Without Doing More Work

  • By Ben Day
  • Tagged under: Revenue Growth
  • Categorized under: BlogHotel and resort operators

The key to maximizing revenue for your hotel doesn’t always lie in working harder. You can make some simple changes that will greatly impact your bottom line without putting in any extra hours.

Finding the right balance between maximizing revenue and minimizing costs can be a tough tightrope to walk, but it’s crucial to the success of your business. When immersed in day-to-day operations, like marketing, distribution, and pricing, it can feel like there aren’t enough hours in the day to get everything done.

While there’s no magic formula for boosting revenue, we have compiled some actionable tips so you can increase your hotel’s revenue without putting in extra hours.

Table of contents: 

  1. List on vacation rental sites 
  2. Upgrade your guest screening process
  3. Charge more for better rooms
  4. Offer early check-in and late check-out
  5. Offer room upgrades pre-arrival 
  6. Create (and promote) an enticing menu 
  7. Reward guests with discounts for direct bookings
  8. Charge a fee for last-minute cancellations
  9. Start upselling extra services
  10. Implement a dynamic pricing strategy
  11. Outsource guest communications
  12. Automate processes (and reduce staffing)
  13. Maximize hotel revenue with Jetstream
  14. Frequently asked questions about how to increase hotel revenue 

Scale your hotel revenue without lifting a finger.
Let Jetstream take care of everything so you can focus on what you do best—running your hotel.

Book a Demo

1. List on vacation rental sites 

Increased number of websites = increased visibility for your hotel + increased bookings.

You can advertise your hotel rooms on popular vacation rental sites to different demographics and markets. Not only will this give you increased visibility, but it will also help you reach new markets that you might not have considered before.

Airbnb isn’t the only game in town. There are plenty of other vacation rental sites you can list your hotel on. But this also comes with challenges—the most notable being that you have to manage double bookings and calendars across more platforms. You need a channel manager to sync and optimize your listings on every platform.

Jetstream’s channel distribution increases your rental’s visibility

With an efficient service like Jetstream, you can list rooms on all major booking platforms, including Airbnb, VRBO, Leavetown.com, Hopper, and more, with a few clicks and automatically optimize your listings, saving you the manual effort of managing individual listings on every platform.

2. Upgrade your guest screening process

Guest screening is a crucial process for any hotel, but it’s often overlooked. Traditional hotels usually run a background check (photo IDs, credit card details, home addresses, etc.) when a guest checks in. But this process is time-consuming and doesn’t always give you the full picture of who your hotel guests are.

Additionally, there is always a risk of human error—if your staff is tired or overworked; they might not catch red flags that could be deal-breakers.

Jetstream integrates with Autohost for reliable guest screening 

An AI-powered solution like Autohost enables an in-depth, scalable background screening process for each guest. From ID verification to financial history and criminal records, Autohost gives you all the information you need.

Jetstream’s partnership with Autohost ensures that your hotel operates with the highest safety and security standards, so you can focus on providing an amazing guest experience.

3. Rooms and pricing optimization

A common mistake that hotels make is charging similar pricing for all room types, regardless of size, location, or amenities. If you have rooms that are in high demand (larger suites with city views, for example), you should be charging a premium price.

The goal is to find the sweet spot—a balance between occupancy and resort revenue management. You don’t want your hotel to be empty, but you also don’t want to leave money on the table by undercharging for your best rooms. 

Here’s our checklist for finding the right price for each room type:

  • Location: if your hotel is in a prime location, you can charge more for your rooms.
  • Room type: luxury suites always command a higher price than standard rooms.
  • Amenities: if your hotel offers unique or high-demand amenities (e.g., a rooftop pool), you can charge a premium for these rooms.
  • Seasonality: prices fluctuate depending on the time of year. During peak season, you can charge more for your rooms because there is more demand.
  • Use data to inform your decisions: track occupancy and average daily rates (ADRs) over time to see what’s working and what’s not.

4. Offer early check-in and late check-out

Early check-in and late check-out are two of the most requested amenities by guests. And for a good reason—it gives them flexibility and more time to enjoy their stay. 

Generating an extra revenue stream by charging for these services is a no-brainer. But it’s important to price these services correctly. You don’t want to charge too much and deter guests from using them.

There are a few ways to do this: 

  • Charging a flat fee for early check-in, and late check-out is the simplest option, and it’s easy to communicate to guests. 
  • Tiered pricing is another option—you can charge a lower fee for early check-in and a higher fee for late check-out.
  • The dynamic pricing approach is the most sophisticated (and complicated) option. With this method, you change the price of early check-in and late check-out based on demand.

Whichever pricing strategy you choose, communicate the fees upfront, so there are no surprises when guests check out.

5. Offer room upgrades pre-arrival 

Making your guests feel special is a great way to increase customer loyalty and repeat business. Upgrades are a great way to increase revenue, but they’re often offered haphazardly (or not at all). The key is to be strategic about it.

The most common method is to offer an upgrade at check-in, but this isn’t always the best approach. If guests have already settled into their room, they might be less likely to want to move.

The goal is to increase revenue without sacrificing the guest experience. Upgrades should be offered in a way that’s convenient for guests and doesn’t cause disruptions during their stay.

Automated guest communication is a great way to offer room upgrades. Jetstream integrates with Operto Guest to stay connected with your guests through direct messaging, automated event triggers, and alert notifications.

6. Create (and promote) an enticing menu 

Your food and beverage offerings are a great way to drive revenue. But for this to work, you need to have a menu appealing to guests.

Creating a crave-worthy menu starts with understanding your guests. Once you know what your guests want, you can create a menu that will tantalize their taste buds. But your work doesn’t stop there—you also need to promote your menu.

Ensure your menus are easily accessible—place them in guest rooms, common areas, or even the lobby. And don’t forget about online menus! Ensure your website and social media channels are updated with your latest offerings.

Make sure your staff is trained on the menu and can make recommendations to guests. You want your guests to feel confident that they’re ordering the right dish. 

Finally, don’t forget to upsell! Suggest pairings or add-ons that complement the dish or drink your guest is ordering.

7. Reward guests with discounts for direct bookings

Rewarding guests for direct booking can increase revenue and builds customer loyalty

Major booking sites usually commission fees between 15% and 30% of the value of the reservation. For hoteliers, this can take a big chunk out of their revenue.

While you can’t eliminate these fees, you can offset them by encouraging guests to book directly with your website. You can do this by offering discounts or other incentives for guests who book through your hotel website.

Here are a few ideas to get you started:

  • Offer a free upgrade or complimentary breakfast for guests who book through your website.
  • Give a percentage discount on the room rate.
  • Offer a free night’s stay after a certain number of nights booked.

Make sure your website is easy to navigate and doesn’t require too many steps to book. Creating a seamless booking experience will make guests more likely to book directly with you. 

This is a great way to increase and monitor luxury resort management and build customer loyalty. But it’s important to ensure the discounts you’re offering are worth it to guests. You don’t want to devalue your brand or lose money in the process!

8. Charge a fee for last-minute cancellations

Last-minute cancellations can be a big headache for hoteliers. They can disrupt your occupancy rate and make it difficult to fill the room. For example, if you have a room booked for two nights, but the guest cancels the second night, you only have one night to fill that room.

Cancellation fees are a great way to offset these losses. They also encourage guests to be more thoughtful about their reservations. You can charge a ‘cancel by a certain date’ policy that gives guests a deadline to cancel their reservation without being charged a fee. Once the date passes, you can charge a standard fee or request full payment for the stay.

Adding a non-refundable deposit is another way to discourage last-minute cancellations. This deposit will be applied to the total cost of the stay and is non-refundable if the guest cancels.

Remember, your cancellation policy can also deter guests from booking with you. Be sure to strike the right balance to avoid losing business.

9. Start upselling extra services

The key to successful upselling is providing guests with options that complement their stay. From airport pickups to spa packages, there are various ways to add value to your guests. The best way to upsell is to provide guests with options that are relevant to their stay.

Here are a few common upsell opportunities:

  • Before the stay. Offering airport transportation or parking packages, upgrading room type, adding a meal plan.
  • During the stay. Renting a bike or car, spa services, tickets to local attractions, babysitting services.
  • After the stay. Complimentary breakfast, late check-out, and housekeeping services.

You can promote your upsells in a variety of ways. Many hotels use in-room TV channels for marketing their services. You can also include information about upsells in your welcome packet or post it in common areas around the hotel.

10. Implement a dynamic pricing strategy

Dynamic pricing is a pricing strategy that fluctuates based on demand. You can maximize revenue when occupancy is high and still fill rooms when occupancy is low. Machine learning algorithms help determine the demand for your rooms and adjust prices accordingly.

Jetstream integrates with Wheelhouse to bring you over 10 billion data points to produce the most accurate pricing insights.

So if there is a big event in town, a dynamic pricing tool like Wheelhouse will list your rooms at a higher price to make the most of the peak demand. Wheelhouse integrates with Jetstream and offers several customization options, and powerful insights, providing you control over your pricing.

11. Outsource guest communications

Being quick and responsive to guest inquiries = improved guest experience = great reviews = more bookings.

While offering guests a personal touch is important, managing guest communications can be time-consuming. From pre-arrival to post-departure, there are a lot of touchpoints where you can engage with guests.

If you don’t have the time or resources to manage these communications, consider outsourcing them. Jetstream’s guest-facing team can take care of all your guest communications—from emails and texts to phone calls.

Their multi-lingual, guest-facing team ensures that every guest feels valued and special. This way, you can focus on running your hotel while they take care of your guests.

12. Automate processes (and reduce staffing)

Automating day-to-day operations can help you reduce costs and increase efficiency. From self-check-ins, guest communication, and even housekeeping, there are a variety of tasks that can be automated.

Jetstream does all the legwork to distribute and manage your listings on multiple platforms

With Jetstream, you can automate all your hotel processes to focus on the bigger picture while Jetstream takes care of all the details:

  • Channel distribution, management, and optimized listings
  • Dynamic pricing with Wheelhouse integration
  • Fast and reliable guest screening with Autohost integration
  • Automate cleaning and maintenance schedule with Operto Teams integration
  • 24/7 guest support with a multilingual guest facing team

Armed with this powerful technology stack, Jetstream can help you increase revenue without putting in more work.

 

Maximize hotel revenue with Jetstream

The success of your hotel revenue strategy depends on your ability to distribute, market, list, and fill your rooms while providing an amazing guest experience.

While this might seem like a lot of work, automation can help you manage all these moving parts without breaking a sweat. Jetstream’s integrated revenue-generating tools can help you increase your hotel’s revenue and streamline operations without doing more work. 

Scale your hotel revenue without lifting a finger.
Let Jetstream take care of everything so you can focus on what you do best – running your hotel.

 

Book a Demo

 

Frequently asked questions about how to increase hotel revenue 

What is a hotel’s biggest source of revenue?

A hotel’s biggest source of revenue is room rentals and occupancy. This is possible through visibility on major distribution channels. Choose a partner like Jetstream to manage your listings and get in front of millions of potential guests. 

What are the challenges for a hotel to increase revenue?

The challenges that a hotel faces when trying to increase revenue include

  • Communication with all stakeholders—guests, employees, vendors, etc.
  • Managing different distribution channels
  • Determining the optimal price
  • Ensuring a great guest experience

What are the top 3 things that will increase hotel revenue?

The top three things that will increase hotel revenue are:

  • Customer satisfaction
  • Room occupancy
  • Better booking experience

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    8 Steps to Manage Your Vacation Rentals Disaster-Free (+ Get Better Reviews)

    As a vacation rental owner, your plate is always more than full. You have to manage multiple listings, respond promptly to guest queries, manually update and align your booking calendars, oversee all your own marketing, and supervise property maintenance—all while scaling your revenue.  If this seems overwhelming, you’re not alone.  Running a vacation rental takes […]

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  • 7 Resort Revenue Management Strategies for 2022
    May 12, 2022

    7 Resort Revenue Management Strategies for 2022

    Resort revenue management is essential to maximize bookings and avoid leaving money on the table. Unless you can afford to hire a dedicated revenue manager, however, it can be hard to know where to start. We work with resort managers to help them optimize pricing, distribution, and bookings based on the latest industry insights and […]

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  • Changing Your Property Management Company: Everything You Need To Know
    May 12, 2022

    Changing Your Property Management Company: Everything You Need To Know

    Whether you own short-term rental (STR) units or luxury hotels, you need to be able to trust whoever is managing your assets. After all, your property management company (PMC) has a big impact on how much money is hitting your bank account. If you start doubting their abilities, it’s time to think about changing property […]

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  • A person searching for a rental property on a laptop
    Apr 26, 2022

    Survey – Short Term Rental Opportunities for REALTORS® and Brokers

    Are you a licensed REALTOR®? Please complete this three-minute survey if you are a REALTOR® who is interested in, dabbles in, or is actively managing Short Term Rentals. Our team at Jetstream is on a listening mission to learn more about your opinions and pain points. We have just 9 questions for you and we will […]

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  • passive income ideas for maids, housekeeping and home service companies
    Apr 21, 2022

    Expand Your Services and Increase Your Earnings

    Are you a Housekeeping Professional, Leader, Owner? The Ultimate Guide for Housekeeping Professionals to Offer Short-Term Rental Management Jetstream Hospitality Solutions is recruiting new housekeeping and property care companies in select parts of the USA and Canada. If you want to painlessly grow your business by adding vacation rental management without adding extra staff please […]

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  • How To Add Passive Income To Your Real Estate Business
    Apr 20, 2022

    How to Add Passive Income To Your Real Estate Business

      Are you eager to make more money?  Jetstream Hospitality Solutions is recruiting new REALTOR® and broker partners across North America to make money in short-term rentals. Watch the 3-minute video. Book a discovery call with Jessica to find out if your location is on the list!   How to Add Passive Income To Your […]

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  • Airbnb Management Tips | Three steps to unlock labor costs by up to 50%
    Feb 04, 2022

    Hotel & Airbnb Management / Short-Term Rental Tips | Three steps to unlock labor costs by up to 50%

    Three steps to unlock labor costs by up to 50% Both new Airbnb hosts and experienced hoteliers are dealing with the same problem – it’s nearly impossible to find and keep great staff (or in some cases, any staff). Labor costs are skyrocketing, and it’s estimated that in 2022, there are over one million unfilled […]

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  • Travolution Award - Best Small technology Supplier
    Dec 17, 2021

    Jetstream Captures Travolution Award

    We Won! Best Small Technology Company Jetstream is thrilled to have captured the 2021 Travolution award for ‘Best Small Technology Supplier.’ Emmanuel Lavoie, CEO Jetstream Hospitality Solutions “We are delighted with this accolade and recognition for the work we are doing to provide a powerful way for owners, managers, and developers of multi-unit rental properties […]

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  • Cape Cod housekeeping company transfor
    Nov 30, 2021

    Jessica Larsen – Empowering new business opportunities for professional housekeeping providers

    The Clock is ticking and there’s work to be done Every Saturday morning, a convoy of professional housekeepers pile into Jessica Larsen’s driveway. Their task is enormous – they need to get 150 vacation rental checkouts cleaned and the bedding and towels switched out for guests arriving later that day. Information comes at Jessica from […]

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  • Scaling Real Estate Assets Without Adding Fixed Costs
    Nov 29, 2021

    How To Scale Up Short Term Rentals Assets Without Adding Fixed Costs

    Short-term rentals have been the brightest spot of the hospitality industry as guests gravitated to larger spaces with kitchens and living areas. Remote workers found new freedom to travel to new destinations whilst holding down the 9 to 5 on Zoom and Slack. Unprecedented interest is now focussed on the Short Term Rental Industry as […]

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  • Top OTA’s and Short-term Rental Platforms that will Drive Revenue in 2022 - Channel Marketing Solution
    Nov 15, 2021

    Airbnb and the Newest OTA’s Driving Revenue in 2022

    It’s hard to believe, but in 2019, less than half the travelling public had tried a short-term rental. Flash-forward 18 months and short-term rentals have led the hospitality industry out of the pandemic due to their emphasis on private spaces and in-room amenities like kitchens. In fact, while the wider hotel industry won’t bounce back […]

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  • Pricing Strategies for Mid-Term and Flexible Rentals
    Nov 11, 2021

    Pricing Strategies for Mid & Long Term Stays for Digital Nomads and Remote Workers

    Remote workers and digital nomads help to drive occupancy, revenue, and longer stays during the slow season. Let’s make it official – the office cubicle has been replaced by the cozy cottage, as now, more than ever, employees strive to become digital nomads and work remotely. For digital nomads, it’s not enough to escape the […]

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  • Short Term Rentals Multifamily
    Nov 08, 2021

    Are Short Term Rentals the New Norm for Multifamily Owners?

      FORBES reports that on average, short-term rentals (STR) yield 30% more profits for property owners than longterm leases. The math on this is clear. Take a popular STR market such as downtown Vancouver for example. The average longterm monthly rental rate for a modest 1 BDR condominium is approximately $2400. Apply the formula to […]

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  • Bookings on Vacation Rental Platforms
    Jun 28, 2019

    5 Top Tips to Attract your First Booking on Vacation Rental Platforms 

    Now that boutique hotels and resorts are joining vacation rental platforms, here are 5 top tips from our Jetstream team to make your listings shine and attract bookings.

    Read more
  • Multi-Purpose Tool for Airbnb
    Jun 28, 2019

    4 Ways that Jetstream is your Multi-Purpose Tool for Airbnb Success

    Jetstream's full-service solution is your multi-purpose tool for Airbnb success. Here are the top 4 ways that Jetstream will increase the performance of your listings on Airbnb!

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  • How Hotels Can Get Approved to be on Airbnb
    May 08, 2018

    How Hotels Can Get Airbnb’s Stamp of Approval

    Connecting Boutique hotels to Airbnb has been a hot topic of conversation ever since Airbnb announced that they will now feature them on their platform.

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  • Connecting Airbnb to Sabre SynXis Hotel Booking Engine
    Apr 24, 2018

    Jetstream Connects Airbnb to Sabre SynXis Hotel Booking Engine

    On April 10th, Sabre announced the launch of their new guest-centric solution on the SynXis Enterprise Platform.

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  • How to list boutique hotel rooms on airbnb
    Apr 10, 2018

    Listing Boutique Hotel Rooms on Airbnb

    The days of hotels seeing Airbnb as the enemy are over. The evolution has reached the inevitable conclusion with Airbnb announcing that boutique hotels are welcome on its network.

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  • Mar 21, 2018

    Airbnb and Hotels – Partners or Rivals?

    Traditionally, Airbnb and the hotel industry have been seen as massive rivals. But now, is the game changing? Boutique hotels are beginning to find a partner in Airbnb.

    Read more
  • How Boutique Hotels and Resorts get on Airbnb - Jetstream the only multi-unit tech solution
    Feb 27, 2018

    Now Entering the Sharing Economy – Boutique Hotels & Resorts

    The sharing economy is steaming ahead. Last year, PWC predicted that the sharing economy would grow by 60% in 2017 to 27bn in Europe alone.

    Read more
  • Tips For Getting Resorts Ready For Airbnb by Jetstream - the only technology available to get multi-unit properties on Airbnb, Homeaway, VRBO and Flipkey
    Feb 21, 2018

    Is Your Resort Ready For The Vacation Rental Market?

    In the ever-evolving of travel industry, home sharing platforms and vacation rental marketplaces are continuing to make their mark.

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  • Jan 12, 2024

    Jetstream featured on Redfin

    Jetstream CEO and thought leader, Emmanuel Lavoie, was recently featured on the popular Real Estate Portal Redfin sharing his own unique experience of New York. 13 Unique Things to Do in NYC | Redfin New York City, often dubbed “the city that never sleeps,” stands as an unparalleled metropolis that demands no preamble. Whether you’re […]

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  • Autohost Guest Screening For Airbnb Hosts and managers to Protest Their Assets
    Jul 31, 2023

    Managing Airbnb Risk with AI

    Efficiently Managing Risk: How AI Guest Screening Solutions Benefit Property Managers Property management, especially in the realm of vacation rentals and boutique hotels, can be an intricate and challenging business. Understanding the Need for Effective Guest Screening Guest screening is a critical process that helps property managers mitigate risks and ensure the safety and security […]

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  • Ancillary income for Realtors
    Jan 10, 2023

    Jessica Larsen – Why Realtors and Short-Term Rentals are a great fit

    Transforming Dreams into Reality: How Technology and an All-in-One Solution helped this Realtor/Broker  Succeed in the Short-term Rentals Industry Jessica Larsen’s Saturdays are filled with the hustle and bustle of managing 150 vacation rental checkouts. As a successful Realtor and property manager, she leads a team of professional housekeepers to get the job done. But […]

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  • Jan 10, 2023

    7 Alternative Careers for Real Estate Agents

    There’s a lot that goes into being a real estate agent. Navigating a feast or famine industry and working on commission–all while building your client base and competing for listings–can take its toll.   After a while in the game you might realize the unstable income and long or unpredictable hours aren’t for you.  But do […]

    Read more
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Filed Under: Blog, Hotel and resort operators Tagged With: Revenue Growth

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