The Challenges of Operating Short-Term
Rental Properties
In a traditional operational model, managing hotels, multi-unit apartments, and short-term rental buildings are an intense juggling act. You have onsite cleaning, building maintenance, landscaping, and concierge teams on one end, and marketing, reservation support and revenue management on the other. Oh, and don’t forget the pesky IT and software systems that always need another upgrade meaning more time and costs.
The practical reality is that these fixed-costs continue to inch higher and higher every year and they don’t care about the seasonality in your revenue.
Marketing Matters
Under normal circumstances, property managers have their hands full simply dealing with marketing and operational issues that come with seasonality. Adding to this workload is the challenge of maintaining their listing optimization on OTAs. They face the pressure of adopting new and more sophisticated marketing technologies, which they don’t have the interest or bandwidth to manage effectively. Making matters more complex, they are feeling the squeeze as they see margin erode due to the OTAs.
Our Solution
Jetstream provides an all-in-one solution for outsourcing critical property management functions starting with global distribution, channel marketing and guest services. Here’s how it works. Jetstream connects to your property’s channel manager or PMS. Our expert team of travel marketers works their magic to optimize your listings to maximize your visibility at the top of search results on the most active marketplaces in the world.
24/7 Multilingual Guest Communications
As booking inquiries fly in, that’s when our multilingual Guest Relation Experts snap into action. Jetstream agents handle round the clock guest screening, reservation support and customer service to ensure that your guests have an excellent experience from the moment they book, to the moment they checkout.
Impeccable Technology
Here’s where it gets even better. We’ve partnered with best-of-breed 3rd party technology like Pricing Intelligence, Keyless Entry, Cleaning and Maintenance Scheduling, and Noise Monitoring that will help you lean out your fixed operating costs and improve the profitability of each booking.
The Result
You get a leaner and more competitive operation that enjoys a higher return on capital while offering guests a seamless and touchless experience.